myfeedback
Alternative to: Superficial Surveys, Low Response Rates
Companies commission “myfeedback” when standard surveys have low response rates (typically <20%), superficial feedback delivers no real insights (only numbers, no "why"), voice-of-customer programs produce no actionable results, or a method is missing that combines qualitative depth with quantitative scalability. Often surveys are conducted, but insights don't lead to concrete decisions or improvements.
Based on our many years of experience, we have developed a proven solution for meaningful research of relevant target groups. With quantitative and qualitative methods, we generate valuable insights for you about perceptions, moods, opinions, behavior, needs, and trends.
“myfeedback” aims precisely to get to know customers, employees, partners, and thus always the organization itself and its services really well. We give your target groups a voice, research deeply and always with great sensitivity to obtain very concrete answers to your questions. Online, by phone, at relevant touchpoints on-site, anonymously or in personal conversation – we choose the best solution with you.
You benefit from honest feedback, receive insightful findings, and thus concrete knowledge to make the right decisions. To improve your employee & customer experience, identify growth opportunities, increase productivity, optimize processes, and generate new ideas. Use this existing, valuable potential to make hidden opportunities visible.
Typical Research Outcomes:
- Response rates: 40-60% higher vs. standard surveys
- Critical insights: 3-5 per survey round that lead to concrete decisions
- Implementation rate: 80-90% of recommendations are actually implemented
- ROI: typically, 4-6x through better, evidence-based decisions
